I’m a dedicated Customer Support Specialist with experience in US healthcare insurance, e-commerce, and social media ----------- my healthcare support role, I handled customer inquiries, resolved concerns, and guided members clearly and professionally, ensuring accurate information and a positive experience. I was recognized as a Most Improved Awardee, reflecting my commitment to growth and high performance.
I also have hands-on experience in e-commerce, managing customer concerns, order issues, and inquiries across platforms like Shopee, Lazada, and Facebook. I focus on providing fast, clear, and helpful responses to keep customers satisfied.
As a Social Media Engagement Assistant, I managed interactions on Instagram and LinkedIn—responding to messages, engaging with comments, and helping maintain an active and professional online presence.
I’m reliable, detail-oriented, and easy to work with. I take pride in delivering quality support and building good relationships with customers. I’m ready to help your business grow by providing excellent customer experience.
