Customer Service and Sales Executive with extensive experience driving revenue growth, strengthening client relationships, and delivering consistently high service standards. Demonstrated ability to lead complex customer engagements, identify growth opportunities, and execute consultative sales strategies aligned with business objectives.
Recognized for managing key accounts, optimizing customer journeys, and contributing to retention and profitability through data-driven decision-making. Adept at collaborating with senior stakeholders, leveraging CRM insights, and upholding brand and service excellence across all customer touchpoints.