Customer Experience Associate with 5+ years of customer service experience across multiple industries, including BPO, sales support, and digital customer engagement. Experienced in providing empathetic, solution-focused support through chat, email, and social media channels while consistently maintaining customer satisfaction and service quality standards.
In addition to customer service expertise, I am a Graphic Designer specializing in social media content, handling visual assets for multiple businesses. Proficient in Adobe creative tools, Figma, and Canva, with experience in digital illustration using IbisPaint X. Skilled in developing on-brand graphics, promotional materials, and engaging social media visuals that support marketing objectives and strengthen brand presence.
Adaptable, detail-oriented, and collaborative, with the ability to balance service excellence and creative execution in fast-paced environments
