Detail-oriented Quality Control Associate with 4+ years in software QA, technical support,
and desktop troubleshooting. Skilled in identifying and resolving data inconsistencies,
ensuring product quality, and collaborating with cross-functional teams. Proficient in
JMeter, Postman, Jira and various QA methodologies. Proven track record of improving
defect detection rates and enhancing process efficiency in IT and BPO environments.
