A detail-oriented Dispute Compliance Specialist and proven success as a Customer Service Representative specializing in financial operations, transaction review, and customer support.
I have over 12 years of experience working with global companies, handling financial disputes, fraud investigations, and high-volume customer support. My background includes reviewing transactions, resolving chargebacks, ensuring compliance, and maintaining accurate records using tools like Salesforce, Stripe, and SAP.
Here’s how I can support your business:
• Review transactions and identify errors, disputes, or fraud risks
• Handle chargebacks and customer disputes with accuracy and professionalism
• Manage CRM systems and maintain organized records
• Create reports using Excel or Google Sheets
• Provide reliable email and customer support (including escalations)
• Document processes and improve workflows
In my previous roles, I have:
Investigated and resolved complex financial disputes
Maintained high accuracy while managing large case volumes
Communicated with clients, teams, and external partners to gather and verify data
Ensured compliance with internal processes and deadlines
I am known for being reliable, detail-oriented, and easy to work with. I take deadlines seriously and make sure tasks are completed accurately and on time.
If you’re looking for someone who can handle sensitive financial tasks, support your operations, and deliver consistent results, I’d be happy to help.
Let’s work together.
