I am a reliable and detail-oriented Virtual Assistant with experience in customer support, email and chat handling, and CRM ticket management. I previously worked as a Customer Support Representative, where I supported customers through voice, chat, and email using Zendesk and other internal systems.
I’m skilled in resolving customer concerns, documenting cases accurately, and maintaining professionalism and data confidentiality. With a strong customer service background and technical knowledge, I adapt quickly to new tools and workflows.
Skills & Services:
- Customer support (email, chat, voice)
- Zendesk & CRM ticket management
- Inbox and customer inquiry handling
- Data entry and documentation
- Administrative support
I’m dependable, easy to work with, and committed to delivering quality support to help your business grow.
