A versatile BPO Agent with extensive experience in sales and customer care. Over the past few years, I have transitioned from handling retail accounts like SEARS to managing complex travel inquiries for VIATOR. I thrive in fast-paced, multi-tasking environments where I can simultaneously manage calls, chats and emails. I pride myself on my ability to adapt to new accounts quickly and handle high-stress workloads with a calm, solution-oriented mindset.
