I am a results-driven Customer Support and Sales professional with over 6 years of experience in the BPO and remote work industry. I have handled voice, chat, and email support for U.S. clients, ensuring excellent customer satisfaction while meeting performance and sales targets.
I am highly skilled in customer communication, lead qualification, appointment setting, CRM management, and problem resolution. I am known for my clear neutral accent, strong work ethic, and ability to adapt quickly to new tools and processes. I take pride in being reliable, detail-oriented, and easy to work with.
I am seeking long-term remote opportunities where I can contribute value, grow professionally, and support business goals.