Dedicated Customer Support and Virtual Assistant professional with over 2.5 years of experience in the BPO industry, delivering high-quality service and administrative support in fast-paced environments. Known for strong communication and active listening skills, ensuring customer needs are understood and resolved efficiently while maintaining a positive experience.
Highly organized and detail-oriented, with proven abilities in time management and multitasking. Proficient in Microsoft Office and Google Workspace, supporting tasks such as email handling, data entry, scheduling, and documentation. Reliable, adaptable, and professional, with a friendly approach that builds trust with customers and teams alike.
