Running a business comes with countless tasks that demand your time and attention. I'm here to help lighten that workload by providing reliable administrative support and exceptional customer service, so you can focus on growing your business.
I'm expanding my career into Executive Virtual Assistance by building on more than 6 years of customer service experience and continuously developing my administrative skills. To showcase my capabilities, I've built a portfolio featuring sample executive support projects, including calendar management, travel planning, reports, presentations, and other business documents. You're welcome to view my portfolio to see examples of my executive support projects and the quality of work I can deliver.
How I can support your business:
- Email & Inbox Management
- Calendar Management & Appointment Scheduling
- Administrative & Customer Support
- Salesforce CRM Management
- Data Entry & Record Management
- Document & Presentation Preparation
- Google Workspace (Docs, Sheets, Drive)
- Microsoft Office & Outlook
- Canva & Basic Content Creation
My experience includes:
- 6+ years providing customer support through phone, email, and chat
- Managed up to 5 simultaneous chats and 8 emails per hour
- Handled 30–50 inbound calls daily while maintaining quality and accuracy
- Updated customer records and managed cases using Salesforce CRM
- Assisted teammates with product and process-related questions to help resolve customer concerns efficiently
I'm organized, dependable, and proactive in my work. I communicate clearly, pay close attention to detail, and take ownership of my responsibilities. I'm a quick learner who welcomes feedback and enjoys improving processes whenever possible. My goal is to become someone you can trust to handle important tasks accurately and with minimal supervision.
I have a dedicated home office with reliable high-speed internet, backup internet, and power backup, ensuring I can work consistently across US, UK, or AU time zones.
I'm looking for a long-term opportunity where I can grow with your business, provide dependable administrative support, and become a trusted member of your team.
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