Results-driven BPO professional with proven experience as a Team Leader in a fast-paced environment, specializing in team coaching, performance management, customer service, and process improvement. Experienced in leading teams to meet targets, resolve issues, and maintain high client satisfaction. Recently trained in QuickBooks Online, Real Estate Virtual Assistance, and Social Media Marketing, with knowledge of CRM, administrative support, lead generation, content creation, SEO, WordPress, and Facebook Ads. Adaptable, detail-oriented, and ready to bring strong leadership and versatile business support skills to a new role.
