Hi, I’m Bernadette — a Virtual Assistant with 6+ years of BPO experience combining customer support and outbound sales.
I worked nearly 4 years remotely with an Australian retail client handling phone, email, and chat support, resolving concerns while maintaining high customer satisfaction and meeting KPIs.
I also have 2 years of experience in cold calling, lead generation, and appointment setting for real estate and funding campaigns. I’m confident qualifying leads, handling objections, and booking quality appointments.
I bring strong communication skills, CRM experience, a results-driven mindset, and the ability to both support customers and drive revenue.
Ready to help your business grow!
