I am a Virtual Assistant with 6 years of experience in the BPO industry, specializing in telco and logistics accounts. My expertise lies in back-office support, including data entry, documentation, reporting, and process coordination. I am highly proficient in Microsoft Excel, Google Workspace (Docs, Sheets, Drive), and MS Teams, which I use to manage tasks, streamline communication, and ensure smooth operations.
I am detail-oriented, organized, and capable of handling multiple priorities with accuracy and efficiency. My background in customer service and logistics has trained me to work independently, meet deadlines, and adapt quickly to new tools and workflows. My goal is to provide reliable administrative support that helps businesses save time and focus on growth.