Systems and Operations Manager and Virtual Business Integrator with experience working closely with top-level leadership and overseeing day-to-day operations, team management, business systems, workflow automation, CRM infrastructure, and process improvement across an e-commerce organization.
Specializes in n8n and ----------- automation, with experience designing and maintaining workflows that connect business processes, internal tools, APIs, and AI-assisted systems. Skilled in identifying operational bottlenecks, translating business requirements into custom solutions and automated workflows, and improving efficiency through scalable systems. Proven track record of developing custom solutions that have directly contributed to revenue generation and measurable business results.
Experienced in end-to-end GoHighLevel administration, including CRM structure, native GHL workflows, pipelines, contact management, email campaigns, automation, user management, and overall system upkeep. Also experienced in extending GoHighLevel through its API using n8n to build external automations and integrations beyond native GHL capabilities.
Strong background in systems and operations management, AI automation and consulting, process optimization, SOP development, team coordination, e-commerce operations, reporting, and business analytics. Experienced working closely with leadership, managing operational priorities, and building systems that support core business processes and internal workflows.
Core expertise includes n8n, -----------, GoHighLevel, GHL API integrations, CRM management, email automation, AI automation, workflow automation, systems management, operations management, process improvement, Google Sheets, Excel, and business analytics.
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