I am a dedicated operations and customer service professional with nearly 20 years of experience in financial services, mortgage servicing, quality assurance, account management, and business operations. Throughout my career, I have worked with global organizations including American Express, Tata Consultancy Services, and WNS Global Services.
I have extensive experience in mortgage servicing, transaction quality reviews, compliance, documentation, customer support, and process improvement. I am highly organized, detail-oriented, and comfortable working independently while adapting quickly to new systems and processes.
I am currently seeking a long-term remote opportunity where I can contribute my experience, continue learning, and support a growing team.
