Motivated and detail-oriented Dental Virtual Assistant with over 2 years of experience in insurance eligibility verification, benefits coordination, and appointment management. Proficient in navigating various dental plans and practice management systems to improve scheduling efficiency and patient satisfaction.
Additionally experienced in legal support and administrative coordination, with a strong ability to manage confidential information, handle case-related tasks, and maintain organized workflows in fast-paced environments. Recognized for accuracy, efficiency, and excellent communication skills. Seeking to contribute to a patient-focused dental team committed to high-quality care.
Services I Provide
• Patient registration, demographics, and insurance data management
• Insurance eligibility and benefits verification
• Appointment scheduling and calendar management
• Dental coding and terminology support
• General administrative support (email management, reports, scheduling)
• Customer service and patient communication
• HIPAA compliance and handling confidential information
• Inbound and outbound calls (phone and email support)
• Patient referral tracking and coordination
• Legal administrative support (case management, document preparation, confidential communications)
Tools & CRM Platforms
• Zoom
• Zoho
• Eaglesoft
• Asprodental
• Opera DDS
• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Doctible
• Telecom Deskphone Systems
• Communicator Dialer
Verified
