Real Estate Virtual Assistant (ISA) specializing in lead qualification, prospect nurturing, and reviving dormant leads for potential deals. Skilled in CRM management, appointment scheduling, and consistently delivering above-average meeting conversion rates. KPI-driven, tech-savvy, and with a keen eye for design.
Former Customer Service Representative with 1+ year of multi-channel support across phone, email, and chat. Handled back-office tasks and escalations to support customers and keep operations running smoothly.
