Hi! I’m Majah—a reliable and detail-oriented Virtual Assistant who enjoys helping customers and keeping things organized.
Here’s how I can support your business:
• Email and chat support
• Handling customer concerns and inquiries
• Order tracking and follow-ups
• Data entry and administrative tasks
I graduated with a Bachelor’s Degree in Airline Business Administration, major in Marketing and Airfreight Operations.
I’ve had experience dealing directly with customers and clients—answering questions, resolving concerns, and making sure they feel heard and supported. This helped me become more patient, professional, and comfortable handling different types of people.
I also worked as a Customer Service Representative for AT&T Prepaid in a BPO setting. I handled customer concerns daily and made sure to provide clear, helpful, and respectful support. This experience trained me to stay calm and professional, even in difficult situations.
Tools I’m comfortable using:
• Google Workspace (Docs, Sheets, Gmail)
• Microsoft Office (Word, Excel)
I may be new to online work, but I’m easy to work with, willing to learn, and I take my responsibilities seriously. I always do my best to deliver quality work.
You can view my full resume here:
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I’m available full-time and ready to start anytime.