I am detail-oriented, reliable, and passionate about providing excellent customer service while helping businesses maintain smooth operations.
I previously worked as a seasonal Customer Service Agent at Teleperformance CDO, where I handled customer inquiries, resolved concerns, and provided clear and helpful assistance to customers. This experience helped me develop strong communication skills, patience, and the ability to manage different types of customer concerns professionally.
I am very interested in supporting e-commerce businesses by assisting customers with order inquiries, processing refunds, handling item replacements, tracking shipments, and ensuring a smooth and positive shopping experience. I am also eager to work with platforms such as Shopify and customer support tools to help maintain efficient store operations.
As someone who values responsibility and time management, I am committed to completing tasks accurately and on schedule. I enjoy helping customers resolve their concerns and ensuring they feel supported and satisfied with the service they receive.
