Experienced IT professional with over 10 years of progressive experience in IT infrastructure, technical support, and systems administration across manufacturing and logistics environments. Skilled in configuring and managing Cisco network switches, Fortigate firewalls, and enterprise servers (Lenovo, Dell, Fujitsu), including NAS systems such as Synology. Proficient in IIS and SQL database administration, ensuring reliable web and application system performance.
Strong background in desktop support, hardware and software installation, Office 365 administration, and end-user technical assistance. Recognized for maintaining network stability, enhancing system security, and delivering responsive IT support to ensure operational continuity.
