I am a Customer Service Support with 5 years of experience, specializing in customer support. I handle order placement, order tracking, refund and claim processing, product inquiries, feedback, and quantity concerns, ensuring smooth and professional customer experiences for both domestic and international clients.
In addition to e-commerce support, I have experience handling general service inquiries, including utility billing and meter-related concerns, scheduling appointments for technical teams, and adjusting credit lines and payment plans. I am highly organized, detail-oriented, and experienced in managing shared inboxes and ticketing systems. I am seeking an email-focused e-commerce or customer support VA role where I can deliver efficient, accurate, and customer-centered support.
