Front Desk Agent | Guest Experience Specialist | Reservation Support
Customer-focused Front Desk Professional with strong experience in reservations, guest communication, and daily hospitality operations. Skilled in delivering excellent service, resolving concerns efficiently, and maintaining high guest satisfaction. Reliable, detail-oriented, and fully capable of supporting short-term rental or hotel operations in a remote setup.
Experiences:
Granada Apartments (54 Self-Catered Apartments)
Guest Relation and Admin Assistant | Blackpool, United Kingdom | June 2026-present)
Executive Hotel Vancouver Airport (290 rooms)
Front Office Associate | Vancouver, Canada | July 2024- May 2025
Gaylord Opryland Resort and Convention Center (2,888 rooms)
Front Office Associate | Nashville, Tennessee | December 2022-December 2023
Systems: Thunderbird | Tokeet | Stripe | Smartlock | Trello | VisualOne | FSPMS | Empower | Marsha | ----------- | Expedia | Airbnb | Ring | Ring Central | WappBiz
