I am an experienced Insurance Verification Specialist and Customer Service Professional with hands-on experience in auto insurance verification, commercial lines, personal lines, policy review, carrier communication, and customer follow-up.
I have experience using Deal Pack and Applied Epic and am comfortable handling both back-office insurance tasks and outbound calls to insurance carriers and clients. My responsibilities have included verifying policy coverage, endorsement, COI, checking policy details and requirements, following up on incomplete information, contacting carriers, monitoring cancellations and renewals, handling emails, and ensuring insurance requirements are properly documented and updated.
I am detail-oriented, organized, dependable, and comfortable working independently in a fast-paced environment. I understand the importance of accuracy when handling insurance information and the need for timely follow-ups to keep processes moving smoothly.
My key skills include:
* Insurance Policy Verification
* Auto Insurance Verification
* Commercial and Personal Lines
* Carrier Verification & Outbound Calls
* Customer Follow-Up
* Policy Review and Documentation
* Deal Pack
* Applied Epic
* Email & Administrative Support
* Cancellation & Renewal Monitoring
* Customer Service
* Data Entry and Record Management
* Endorsement
* Certificate of Insurance
I am looking for a long-term remote opportunity with a U.S.-based insurance agency, carrier, dealership, or related company where I can use my insurance experience, communication skills, and attention to detail to provide reliable support and help improve daily operations.
