CompTIA A+ certified IT professional with over 9 years of experience in high-pressure, technical environments. I specialize in Tier 1 technical support, CMS data integrity, and remote troubleshooting. I have a proven track record of maintaining 99.9% accuracy in data management and financial reconciliation. My technical toolkit includes expert-level proficiency in Windows 10/11, Microsoft Office 365, Google Suite, Active Directory, Python, SQL, and C++. I am highly organized, dedicated, and seeking a work-from-home role to provide high-quality service to global clients.
