IT Support professional with 1+ year of experience providing technical support, troubleshooting hardware and software issues, and assisting users with system access and basic network concerns.
Experienced in ticket handling, documentation, and clear written communication. Comfortable working independently in a remote setup and following instructions or SOPs.
Available for evening/night shift (PH time) to support clients in US and other time zones. Open to part-time or full-time WFH opportunities.
