I am a Billing and Collections Specialist with experience in banking and customer support. I handle billing inquiries, resolve disputes, and manage overdue accounts by negotiating payment arrangements while maintaining professionalism and customer satisfaction.
I have strong experience in phone, email, and chat support, allowing me to communicate clearly and resolve issues efficiently. I am detail-oriented and skilled in CRM systems, data entry, and maintaining accurate records for reporting and tracking.
I am reliable, adaptable, and focused on delivering quality results while helping improve operations and customer experience.
