Looking for an all-rounder with day-to day task? Look no further. I am a dedicated customer service professional with a strong background in communication, problem-solving, and relationship management. With 6 years of experience in the BPO industry as Customer Service Representative II.
•Skilled in active listening and empathy, I excel at building trust with clients while resolving issues efficiently.
•Order tracking/fulfillment.
•Data researcher.
Having completed these tasks in the past years, I became efficient in using the following tools/applications/platforms.
•Jira Website
•Service Now
• MS Office Suite
•Grammarly
•Google Chrome, Mozilla Firefox, MS Edge
•Outlook
•MS Teams
•Zoom
•Live chat
With that my skills are highly relevant to the position that you're looking for, so let's keep in touch.
