I am a Virtual Assistant with experience in e-commerce email and chat support, helping businesses manage customer inquiries, process returns and refunds, and maintain accurate CRM records using Zendesk and Nexus.
I have supported international customers across North America, Europe, and Asia, ensuring clear communication, timely responses, and proper documentation while meeting SLA requirements.
I am organized, dependable, and comfortable working independently in a remote environment. I am fully equipped with stable high-speed internet, a personal computer, and a quiet workspace. I am seeking a long-term opportunity where I can contribute to business growth and provide consistent support.
