I am an experienced Freight forwarding/logistics specialists and primarily, I am the overall in-charge for all Export and Import process. I oversee the logistics process from booking until door delivery of the goods to consignee’s premise. I’m also responsible to make sure that the team is meeting the KPI set. I also do training to new employees, do customs documents, DTI reporting, Cab reporting and manifest. Also, as a Team Leader, I need to make sure that the welfare of my team is also not compromised and all necessary benefits, incentives is well taking care of.
I was once part of JTM Cargo Management as on operation Supervisor, Ceva Logistics as a Team Leader, Transnational Diversified Group and employed as Documentation Associate with Seidopro Global Incorporated and Panalpina Global Business Service. My responsibilities in this role included providing customer service and making sure that all pending bookings will be finished before vessel closing schedule. Have also handled the said team and become a part time trainer for the said role.
This position has given me key employability skills while also allowing me to experience working in a professional and fast-paced work environment.
With regard to my ability to meet the specific requirements of this job:
1. Customer Service- worked for three years in a chat and email customer service environment providing offshore customer service
2. Reception Duties – responsibilities included answering incoming phone calls and assisting customers with phone-based enquiries
3. Trainor - train new employees for all related non prod task such as pending, amendment and exports license
4. Incoterm Expert
5. Cargowise Expert
6. ABF and AU process expert
My superiors have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous managers can be contacted to provide more information about my ability to meet the
needs of this job.
I am a 4th year undergraduate of Business Administration major in Management. I know that one of the qualifications you are looking for the said position should have bachelor’s degree. However, with my skills and experience I know that I can be a good addition aboard. I also have plans to go back to school and finish my degree to be able to widen my knowledge and be more qualified to much higher position as the company grows, I understand that you will receive large number of applications for this role. I do, however, believe that my motivation, commitment and pre-existing skills will allow me to fit into your work environment and immediately start supporting the needs of your organization.
I would appreciate the opportunity to discuss my application. I have enclosed a copy of my resume for your consideration. I can be contacted on the details provided above. Thanking you in advance for your time.
