Results-driven Industrial Engineering graduate and multi-industry General Manager with over 10 years of leadership experience in restaurant operations, entertainment, construction services, retail, and consulting. Proven expertise in end-to-end business management including finance, operations, human resources, purchasing, inventory control, and systems development.
Demonstrated ability to build and optimize operational systems from the ground up, strengthen internal controls, improve P&L performance, and eliminate inefficiencies through data-driven decision-making. Experienced in managing multi-branch operations, leading cross-functional teams, negotiating with suppliers, and implementing structured performance management systems.
Strong background in financial oversight (cash flow, receivables/payables, billing, expense tracking), operations process design, asset management, and business strategy execution. Adept at stakeholder coordination, organizational development, and aligning operational activities with company growth objectives.
Entrepreneurial-minded leader with hands-on experience as a franchisee and business owner, combining macro-level strategic thinking with detailed operational execution. Known for analytical thinking, leadership under pressure, and the ability to transform operational gaps into measurable improvements.
