Operations VA | Data Analysis | Process Improvement | CRM Support | 15+ Years Experience"

Stop guessing. Start using data to make better business decisions.

I help business owners find answers in their data and build systems that actually work. As a Quality Supervisor, I've analyzed thousands of customer interactions, identified error patterns, and created solutions that stick.

What I offer: Excel data analysis & dashboards | Quality audits & CSAT improvement | CRM setup (GoHighLevel, Zendesk) | Process documentation & SOPs | Operations & admin support. I'm Lean Six Sigma certified, hold a BS in Computer Engineering, and work 20-30 hours weekly. If you need someone who can analyze your data, optimize your processes, and document everything clearly, I'm your person.