Experienced customer service specialist with a strong background in supporting both guests and partner hotels in a fast-paced, global environment. Skilled in phone and email communication, conflict resolution, and delivering exceptional service experiences. My previous role as an online English teacher with a Korea-based company strengthened my cross-cultural communication skills and ability to build rapport in virtual settings. I am passionate about helping people, solving problems efficiently, and contributing to positive customer experiences. Highly trained customer service for both phone and email. Experienced customer service representative assisting both guests and partner hotels at -----------. Previous Online English Teacher, Korean based company.
