Customer Success professional who believes technology should work for people, not the other way around.
I help businesses simplify their operations so they can focus on growth. With nearly 2 years of experience—including my time as an Amazon CSR—I’m used to resolving complex account issues in high-pressure environments. I am currently expanding that expertise into Amazon Seller Central to help sellers manage their backend operations more effectively.
I’m a big believer in using AI to stay efficient; I recently used it to cut manual follow-up tasks by 30%, allowing me to focus on solving actual problems for my customers instead of just doing data entry. My goal is always to take a technical 'headache' and turn it into a simple, practical solution that just works.
