Results-driven Accounts Receivable Specialist with 6+ years of experience in B2B/B2C collections, billing, and financial operations across AU/US time zones. Proven track record of securing $30,000–$50,000+ in monthly payment arrangements, achieving 80–95% collection rates on assigned accounts, and reducing DSO (Days Sales Outstanding) from 45 to 30 days through proactive aging management. Skilled in invoice processing, account reconciliation, dispute resolution, and end-to
end AR workflow optimization. Proficient in Salesforce, NetSuite, and workflow automation tools, with a consistent record of exceeding SLA and KPI targets while ensuring full compliance with regulatory standards.
