Hi! I'm Joey, an IT Support Specialist and fresh BS Information Technology graduate from Pampanga State University. I offer a powerful combination of video editing and technical IT support making me a well-rounded remote worker who can handle both the creative and technical needs of your business.
On the video editing side, I create clean, engaging, and professional video content using Adobe After Effects and CapCut. Whether it's motion graphics, transitions, visual effects, or social media content, I bring attention to detail and a sharp eye for pacing and storytelling to every project.
On the IT Support side, I have hands-on experience diagnosing hardware and software issues, setting up Windows 10/11 systems, configuring BIOS, and supporting 30+ client machines during my internship at Xaviery Computer Center. I'm comfortable with ticket management, SLA adherence, knowledge base writing, and escalation handling with an average resolution time of under 30 minutes.
I'm proficient in Microsoft Office Suite and Google Workspace, fluent in English, and ready to work independently in a remote setup with minimal supervision.
If you're looking for someone reliable, tech-savvy, and creative I'd love to work with you!