*** GoHighLevel (GHL) ***
- Built and managed workflow automations
- Created funnels and basic websites/landing pages
- Managed calendars and appointment booking systems
- Handled conversations and CRM pipeline organization
- Assisted with marketing campaigns and lead management
- Configured triggers, workflows, and customer follow-ups
*** Amazon Seller Central ***
- Managing inventory to make sure stranded units or lost and damaged units are taken care of to avoid removal/disposal fees.
- Send To Amazon workflow or shipment creation and troubleshooting errors.
- Multi-fulfillment channel order management and creation.
- Auditing the inventory ledger to make sure there is no discrepancy in the number of units.
- Tracking pending reimbursements.
- Remote Fulfillment with FBA
- Maintaining inventory/inbound performance to avoid unnecessary fees.
- Adding/converting products in the Amazon catalog as FBA listings.
- Creating removal orders, such as disposal and return.
- Managing customer returns
- Tracking and managing inbound shipments.
- Case Management
- Customer Service
*** Shopify ***
- Customer Service
- Store build-up
- Slight code changes in the theme templates
- Integrating sales channels
- Listing management
- Email marketing apps such as Klaviyo and Mailchimp
- Domain set up to replace ----------- URL
- Some dropshipping, including Printify, Printful, and Oberlo
- Duplicating themes
- Migrating from other platform to Shopify (1:1 duplication)
