Virtual Assistant with 7+ years supporting U.S. Plumbing and HVAC companies, specializing in ServiceTitan for real-time dispatching, scheduling, and job management. Known for keeping technicians fully booked, minimizing downtime, and handling high-volume inbound/outbound calls with a strong, professional phone presence. Experienced in customer retention, resolving service issues quickly, and maintaining smooth day-to-day operations without constant supervision. Dependable, fast, and focused on helping home service businesses run efficiently and profitably.
