Highly skilled professional with extensive experience in medical billing, customer service, and outbound/inbound sales within
BPO environments. Proven track record in managing complex accounts, resolving client inquiries, and ensuring compliance
with healthcare and corporate standards. Recognized for leadership as a Mentor/SME, training teams, improving processes,
and driving performance. Strong expertise in billing systems, client relationship management, and delivering exceptional
service to business, government, and healthcare clients.
