I am a Patient Specialist with nearly 8 years of experience supporting U.S. healthcare providers, specializing in Durable Medical Equipment (DME), particularly orthopedic braces and Continuous Glucose Monitors (CGM).
My expertise includes insurance eligibility and benefits verification, prescription follow-ups with provider offices, patient intake, order processing, CRM documentation, and coordinating deliveries from intake to completion. I ensure accurate records, HIPAA compliance, and proactive communication to prevent delays and improve order completion rates.
I am detail-oriented, organized, and experienced working with offshore healthcare teams supporting U.S.-based practices.
