I am a dedicated and service-oriented Customer Support and Administrative Professional with over 5 years of experience working in fast-paced environments such as aviation, hospitality, and automotive industries. I have a strong background in handling customer inquiries, managing schedules, and providing high-quality support to ensure excellent client satisfaction.
I previously worked with Cebu Pacific Air and Plaza Premium Group, where I assisted customers with bookings, handled VIP guest services, and maintained a high level of professionalism under pressure. I also have experience as an Administrative Assistant, managing emails, organizing data, and coordinating daily operations efficiently.
Most recently, I worked as a Car Rental Virtual Professional, where I handled GPS tracking, scheduling, CRM coordination, and maintenance logs—ensuring smooth day-to-day operations.
I am highly skilled in:
Customer Support (Email, Chat, and Calls)
Administrative Tasks & Calendar Management
Data Entry & Organization
Google Workspace & Microsoft 365
CRM Systems and Communication Tools (Slack, -----------)
I am reliable, detail-oriented, and committed to delivering excellent results. I am now seeking a long-term opportunity where I can contribute my skills and grow with a dynamic team.
