Patient Billing Coordinator with 9 years of experience in healthcare support, customer service, and technical troubleshooting. Skilled in appointment scheduling, data entry, escalation handling, and maintaining accurate records while safeguarding confidential information. Proven success at Optum Philippines in updating patient demographics and supporting billing workflows, and at Teleperformance where I advanced to Global Expert managing complex customer issues. Aspiring Virtual Assistant with strong organizational skills, proficiency in Microsoft Office, and a commitment to delivering reliable administrative support.