Hi! I’m Jaimee, an experienced E-commerce Customer Support Virtual Assistant with over 3 years of remote work experience supporting international clients.
I specialize in non-voice customer support, Shopify order processing, and backend e-commerce operations. I have hands-on experience managing customer inquiries via email, chat, Instagram DM, and Meta Business Suite, ensuring timely and professional responses.
My responsibilities in previous roles included:
• Processing and fulfilling Shopify orders
• Entering customer details and selecting shipping methods
• Updating tracking numbers and order status
• Handling refund requests before escalation
• Uploading products to Shopify, Etsy, and Faire
• Writing basic product descriptions
• Coordinating with graphic teams and management
• Conducting product and supplier research
• Maintaining organized spreadsheets for tracking
I am detail-oriented, dependable, and comfortable working independently without constant supervision. I enjoy structured, repetitive tasks such as order management, data entry, and email support, and I am fully available to work US hours if required.
If you need someone reliable to manage your orders and support your customers professionally, I would love to assist your business.
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