I am a Customer Support and Operations Virtual Assistant with experience handling customer inquiries, escalations, refunds, and technical support in fast-paced environments.
I have worked closely with teams in a Subject Matter Expert (SME) role, helping improve customer resolution quality and supporting agents with complex cases.
I help businesses manage customer communication, CRM systems, and operational workflows efficiently and professionally.
Skills include customer support (email/chat), escalation handling, CRM management (Zendesk, HubSpot), order tracking, and administrative support.
I am reliable, detail-oriented, and focused on delivering fast and high-quality customer service experiences.
Verified
