Detail-oriented Information Technology graduate with hands-on experience in IT technical support, customer service in a BPO environment, web design, and digital marketing. Proven ability to troubleshoot hardware and software issues, support end-users efficiently, and manage multiple tasks in fast-paced, remote settings. Experienced in creating digital marketing assets and simple web content using tools such as Canva, Photoshop, and Figma. Strong communicator with a customer-focused approach, capable of engaging users professionally, supporting online brand presence, and contributing to team-driven operational and marketing goals.