I’ve spent the last four years in the trenches of high-volume communication and operations, and if there is one thing I’ve learned, it’s how to turn a busy schedule into a smooth operation.
My background is a mix of sales support and team leadership. I’m the person you bring in when you need someone who can handle 50+ client conversations a week without losing track of the details. Whether I was helping a florist increase revenue by 15% through better client follow-ups or maintaining a 95% satisfaction rate as an operations supervisor, my focus has always been the same: keep things organized, keep the clients happy, and keep the -----------ntum going.
What I bring to the table:
Reliable Communication: I’m comfortable on the phone and over email. I know how to qualify a lead, handle an upset customer, and build rapport with B2B clients quickly.
Operational Grit: I don't just follow processes; I look for ways to make them better. I’m experienced in managing daily workflows, delegating tasks, and making sure nothing falls through the cracks.
Tech Versatility: I’m tech-savvy by nature. Whether it’s managing a CRM like HubSpot, tracking projects in Asana, or even jumping into CapCut to edit a reel for social media, I pick up new tools fast and use them to stay efficient.
I thrive in roles where I can wear multiple hats—part coordinator, part problem-solver, and part communicator. I’m looking for my next challenge where I can help a team stay organized and growing.
The tools I use daily:
HubSpot, GSuite, Asana, Zendesk, Trello, Slack, Notion, Canva, CapCut, and Calendly.
If you’re looking for someone who is proactive, adaptable, and ready to hit the ground running, I’d love to chat.
