Hi, I’m Shekinah — a detail-oriented Ecommerce Virtual Assistant with nearly 3 years of experience in customer support handling financial and retail accounts in the BPO industry.
I help ecommerce store owners streamline operations by managing:
• Order processing & fulfillment
• Shopify product listings
• Inventory tracking & stock monitoring
• Customer inbox & dispute resolution
• Order tracking & follow-ups
• Data entry & reporting
• Calendar & admin support
With my background in financial accounts, I am trained to be highly accurate, organized, and confidential in handling sensitive data. My retail experience allows me to understand customer behavior and provide professional, empathetic support that builds brand trust.
I am reliable, fast learner, and committed to helping businesses grow through efficient backend support.
If you’re looking for a proactive VA who values communication, accuracy, and long-term collaboration — I’d love to work with you.