I am a senior IT infrastructure and network security professional with over 15 years of experience supporting enterprise and MSP environments across systems engineering, network operations, and security governance. My background includes Cisco-based networking, firewall and VPN management, Microsoft 365 and Entra ID administration, hybrid infrastructure support, and ISO-aligned security practices. I am known for being dependable, analytical, and calm under pressure, with a strong ability to troubleshoot complex issues, manage stakeholders, and ensure service continuity in SLA-driven environments. I take ownership of problems end-to-end, prioritize documentation and process discipline, and consistently look for ways to improve operational efficiency. I aim to be known as a reliable and solutions-oriented engineer who balances strong technical expertise with professionalism, accountability, and a collaborative mindset.
