Merchandising and account professional with 5+ years of experience handling the end to end
customer process — from client brief, costing, sampling, approvals, production handover,
through shipment — for global US/EU brands across footwear, furniture, home accessories, and
partial exposure to garments. Strong background in factory sourcing, costing negotiations, and PLM systems, with hands on client communication and follow ups. Known for keeping customers informed, resolving issues early, and maintaining long term working relationships through consistent delivery and clear coordination.
