Experienced IT support specialist with hands-on experience in remote troubleshooting using TeamViewer, AnyDesk, RDP and ninjaone. Skilled in Windows system maintenance, user support, and network connectivity issues.
Detail-oriented and reliable, with a focus on resolving problems efficiently and documenting solutions clearly.
Familiar with cybersecurity basics and eager to expand skills in MSP environments and RMM tools.
Quick learner, adaptable, and committed to providing consistent technical support for remote teams.
