E-commerce Support Associate with over 6 years of experience in e-commerce operations, fulfillment, and seller account management across Shopee, Lazada, and TikTok platforms. Expertise in end-to-end order processing, inventory management, logistics coordination, campaign execution, and maintaining high fulfillment performance standards.
Experienced in overseeing daily e-commerce operations, leading teams, managing seller center accounts, and ensuring 100% order accuracy and on-time shipment within platform requirements. Skilled in marketing campaign participation, TikTok promotions, and customer service support to enhance sales performance and customer satisfaction.
Strong background in loyalty program administration, data management, reporting, and cross-branch coordination.